About

DS Training CSR Policy: Commitment to Communities and Charities

Introduction: DS Training is dedicated to not only providing high-quality training services but also contributing positively to the communities in which we operate. As part of our corporate social responsibility (CSR) strategy, we are committed to supporting registered charities, non-profit organisations, and community groups by offering them discounts on our services and contributing to initiatives that align with our core values.

Our Commitment:

Support for Charitable Organisations:

DS Training will provide discounts on our training services to registered charities and non-profit organisations as part of our commitment to supporting those who work to improve the lives of others.

We will continuously review and assess our service offerings to ensure that we can provide meaningful and relevant support to these organisations, helping them achieve their missions more effectively.

Community Engagement:

We recognise the importance of engaging with and supporting the communities in which we operate. DS Training will actively seek opportunities to partner with local community groups and initiatives that promote education, skill development, and social well-being.

Our team members will be encouraged to participate in community service activities, offering their time and expertise to support local causes that resonate with our values.

Ethical Business Practices:

DS Training is committed to conducting our business in an ethical and transparent manner. We will ensure that our operations reflect our values, including integrity, fairness, and respect for all individuals and organisations with whom we interact.

We will strive to build long-term relationships with our clients, suppliers, and community partners based on mutual respect and shared goals.

Environmental Responsibility:

While our primary focus is on community and charitable support, we also recognise our responsibility to the environment. DS Training will work to minimise our environmental impact by adopting sustainable practices in our operations and encouraging our partners to do the same.

We will promote awareness of environmental issues within our organisation and amongst our clients, encouraging practices that contribute to a healthier planet.

Continuous Improvement:

Our CSR strategy is an evolving commitment. DS Training will regularly review and update our CSR policies to ensure that they remain relevant and effective in meeting the needs of the communities and organisations we serve.

We welcome feedback from our clients, partners, and the broader community on how we can improve our CSR efforts and better serve those in need.

Conclusion: At DS Training, we believe that our success is not only measured by the services we provide but also by the positive impact we have on the communities and charities we support. Through our CSR policy, we are committed to making a difference and contributing to a more inclusive, supportive, and sustainable society.

Privacy Policy

Last updated: November 2025

DS Training Services Ltd (“we”, “our”, “us”) is committed to protecting the privacy and security of personal information. This policy explains how we collect, use, and store your personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following information:

Your name, contact details, and payment information when you book a course or make an enquiry.

Information required for certification and registration with awarding bodies.

Details you provide when contacting us by email, phone, or online forms.

Any accessibility, medical, or learning needs you choose to share with us for course participation.

2. How We Use Your Information

Your information is used to:

Manage bookings, payments, and course administration.

Issue certificates and communicate with awarding organisations.

Respond to enquiries and provide customer support.

Comply with legal, accounting, or reporting obligations.

Send updates about your booking or future courses (only where you have consented).

3. Legal Basis for Processing

We process your personal data based on one or more of the following:

Contract: To deliver the training or services you have booked.

Legal obligation: To meet regulatory or awarding body requirements.

Consent: Where you have opted to receive marketing or updates.

Legitimate interests: To improve our services and manage operations efficiently.

4. Data Sharing

We may share limited information with:

Awarding bodies (for certification and quality assurance).

Payment processors such as Stripe or PayPal.

IT and website providers who help us manage our systems securely.

We do not sell or trade your personal information to third parties.

5. Data Retention

Personal information is retained only as long as necessary for the purpose it was collected. For example:

Course and certificate records are typically retained for up to 7 years.

Financial transaction data is held in line with HMRC requirements.

6. Your Rights

You have the right to:

Access the data we hold about you.

Request correction or deletion of your information.

Withdraw consent for marketing communications.

Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

To exercise these rights, please contact us at ds-training@outlook.com.

7. Data Security

We use secure systems and encryption where appropriate to protect your personal data from unauthorised access, loss, or misuse.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:
DS Training Services Ltd
Email: ds-training@outlook.com
Website: www.dstraining.co.uk